Return & Refund Policy

Effective Date: 20/07/2025

We want you to love what you buy from Rabenda! If you're not satisfied, we’re here to help.

Returns:

  • Return requests must be raised within 7 days of delivery.

  • Products must be unused, unopened, and in original packaging.

  • Email us at [returns@rabenda.com] with your order ID and reason.

Refunds:

  • Once we receive and inspect the item, refunds are processed within 7 business days.

  • Refunds will be credited to your original payment method.

  • Shipping charges are non-refundable.

Non-returnable items:

  • Used/opened cosmetic or personal care products

  • Discounted or clearance items (unless damaged)